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Client Notifications Use Cases

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Client Notifications

Ready recipes you can build in a few minutes. Each one names the settings to use; see How to Configure the Client Notifications Extension for where to find them.

Promotions

  • Seasonal sale with a countdown: import Black Friday or Christmas Sale from Predefined, set your dates and publish.
  • Upsell to a higher plan: Services assigned → your entry plan, Status Active. Add a button to the upgrade page.
  • Cross-sell an add-on: Services not assigned → the add-on product, so only clients without it see the offer.
  • Switch to annual billing: Services assigned → Billing cycle Monthly, with a discount code in the message.
  • Rescue an abandoned checkout: Shopping cart → Cart items More than 0 and Promo code Not applied, on Order Process pages, with a coupon in the message.
  • Exit-intent offer for guests: Modal, Trigger Exit intent, Client status Logged out.

Page Based

  • Notice on a support department: Specific pages → Support departments, for example "Our sales team replies within 2 hours".
  • Low stock on a product group: Specific pages → Product groups, State Warning.
  • Welcome message on login and register pages: Custom URL contains login or register, Client status Logged out.
  • Click-to-open details: Modal with the Click trigger, opened from a link in your menu.

Billing and Renewals

  • Overdue payment reminder: import Overdue Payment from Predefined. It shows {Overdue Invoices} and a Pay now button.
  • Domain expiry reminder: Domain filters → Days until due date 1 to 30, with a renewal coupon.
  • Low credit balance: use {Client Credit Balance} with a link to Add funds.

Maintenance and Incidents

  • Planned maintenance: import Scheduled Maintenance and set the countdown to its start.
  • Server maintenance for affected clients only: Services assigned → Server(s) or Server group(s).
  • Live outage: import Service Incident, publish it while you work, disable it when fixed.

Information and Requests

  • Onboarding tips for new clients: Days since sign-up 14, Show again Never again after closing.
  • Terms of Service update: import Terms of Service Update; the confirmation checkbox records that clients saw it.
  • New data center or product launch: an Alert on the client area home page with a button to the store.
  • Ask for a review: Services assigned → Registration date older than 90 days, with a link to your review page.

Compare how each campaign performs in the notification's Statistics.

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