Getting Started

If you didn't understand how Phox works. This regularly updated collection of documents will guide you through all the important first steps you need to follow to install.

10 articles

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1Getting The Purchase CodeFind your Phox purchase code in your ThemeForest downloads. You need it to register the theme and get access to support.2Requirements For PhoxServer requirements for Phox: PHP 8.1–8.3, the intl extension, MySQL 8.0 or MariaDB 10.4+, HTTPS, and the recommended PHP limits.3Register Your Purchase Via Our PlatformRegister your Envato (ThemeForest) purchase of Phox on wdes so the theme can verify your purchase code and you can get support. Not needed for wdes Marketplace purchases.

All articles

Downloading the themeDownload the Phox theme from your ThemeForest account or the wdes Marketplace, and what's inside the “All files & documentation” package: theme, child theme and more.Getting The Purchase CodeFind your Phox purchase code in your ThemeForest downloads. You need it to register the theme and get access to support.Requirements For PhoxServer requirements for Phox: PHP 8.1–8.3, the intl extension, MySQL 8.0 or MariaDB 10.4+, HTTPS, and the recommended PHP limits.Customization ServicesWhat Phox theme support covers, and how to request paid customization work for changes beyond the options the theme offers.Phox Theme SupportHow to get Phox theme support: 6 months included with your purchase. Register an account, log in and submit a support ticket.Register Your Purchase Via Token KeyRegister Phox with an Envato personal token: generate and manage the token, and fix the most common “invalid token” problems.Before You Submit A TicketChecks to run before you open a Phox support ticket: latest theme and plugin versions, plugin conflicts, cache and server limits.Extending And Renewing Envato Item SupportHow Envato item support works for Phox: renewing or extending support for 6 or 12 months, when you can renew, and what happens if you don't.Theme License InformationWhat the Phox Regular License allows: one end product per license, test and live sites, and answers to common licensing questions.Register Your Purchase Via Our PlatformRegister your Envato (ThemeForest) purchase of Phox on wdes so the theme can verify your purchase code and you can get support. Not needed for wdes Marketplace purchases.

Can’t find what you need?Check Troubleshooting first, or open a ticket with your purchase code.

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