# How to Update the Email Template Extension

> Update the Phox Email Template extension for WHMCS: check requirements, back up, upload the latest files and clear the template cache.

Source: https://phox.wdes.org/docs/how-to-update-the-email-template-extension/
Last updated: 2026-10-10

![email template](https://phox.wdes.org/docs/assets/email-template.DYAb8MN2_xhxV8.webp)

## Product Requirements

- Phox Templates module 2.4.7 or later
- Phox WHMCS theme active on the client area
- WHMCS 9.0.9 or later
- PHP 8.2 or later
- An active Email Template extension license

## Before You Start

- Check that the new extension version supports your Phox Templates module version.
- Back up your WHMCS files and database.
- Your active template, email type choices, applied messages, and settings are kept during the update.

## Download Latest Files

1. Log in to the client portal.
2. Go to **Subscriptions** and open the **Email Template** product.![email template download](https://phox.wdes.org/docs/assets/email-template-download-scaled.CR9MAV8X_Z1oD3vT.webp)
3. Click **Download**.![email template down](https://phox.wdes.org/docs/assets/email-template-down-scaled.DEWewD31_sf0GK.webp)

## Upload Files

1. Extract the .zip file on your computer.
2. Using FTP, upload the `email-template` folder to `modules/addons/phox_templates/extensions` in your WHMCS installation, replacing the existing files.![email template dir](https://phox.wdes.org/docs/assets/email-template-dir.BEWua-ZD_ZH5Ppq.webp)
3. Check that every file uploaded without errors.

## Clear Cache

1. Clear your browser cache and any server-side cache, such as Cloudflare.
2. In the WHMCS admin area, go to **Utilities > System > System Cleanup** and click **Empty Template Cache**.

The extension is now updated to the latest version. Predefined messages show their own version, so check the Predefined Messages tab for updated messages after an update.