# How to Update the Client Notifications Extension

> Update the Phox Client Notifications extension for WHMCS without losing your notifications: check requirements, back up, upload and clear the cache.

Source: https://phox.wdes.org/docs/how-to-update-the-client-notifications-extension/
Last updated: 2026-11-08

![Client Notifications](https://phox.wdes.org/docs/assets/client-notifications.CfJ2E8DN_Z1nDprb.webp)

## Product Requirements

- Phox Templates module 2.4.8 or later
- Phox WHMCS theme active on the client area
- WHMCS 9.0.9 or later
- PHP 8.2 or later
- An active Client Notifications extension license

## Before You Start

- Check that the new extension version supports your Phox Templates module version.
- Back up your WHMCS files and database.
- Your notifications, images, statistics and settings are kept during the update.

## Download Latest Files

1. Log in to the [client portal](https://wdes.org/login).
2. Go to **Subscriptions** and open the **Client Notifications** product.![Subscriptions page with the Client Notifications product](https://phox.wdes.org/docs/assets/client-notifications-subscriptions.oEQ4X0gr_Z1qFLic.webp)
3. Click **Download**.![Client Notifications product page with the Download button](https://phox.wdes.org/docs/assets/client-notifications-download.A3tFZGRj_1m3s6e.webp)

## Upload Files

1. Extract the .zip file on your computer.
2. Using FTP, upload the `client-notifications` folder to `modules/addons/phox_templates/extensions` in your WHMCS installation, replacing the existing files.![FTP client showing the client-notifications folder inside the extensions folder](https://phox.wdes.org/docs/assets/client-notifications-upload-path.DwtfswHr_19E4SB.webp)
3. Check that every file uploaded without errors.

## Clear Cache

1. Clear your browser cache and any server-side cache, such as Cloudflare.
2. In the WHMCS admin area, go to **Utilities > System > System Cleanup** and click **Empty Template Cache**.

The extension is now updated to the latest version. See the [Client Notifications Extension Changelog](https://phox.wdes.org/docs/client-notifications-extension-changelog/) for what changed.