# How to Deactivate the Support Hours Extension

> Deactivate the Support Hours extension in WHMCS. The status indicator and hours disappear from the client area; your settings are kept.

Source: https://phox.wdes.org/docs/how-to-deactivate-the-support-hours-extension/
Last updated: 2026-10-07

![support hours](https://phox.wdes.org/docs/assets/support-hours.D7HJ-xNZ_Z1f3C4g.webp)

### Steps to Deactivate

1. Log in to the WHMCS admin area.
2. Go to **Addons > Phox WHMCS Templates**.
3. Open the **Extensions** tab.
4. Find **Support Hours** and click **Manage**.
5. Go to the **Information** tab.
6. Scroll to the bottom of the page and click **Deactivate**.

![support hours deactivate](https://phox.wdes.org/docs/assets/support-hours-deactivate.BhCJ73GC_143cmF.webp)

### What Happens to Your Settings

Deactivating removes the status indicator and working hours from the client area. Your working hours, holidays and settings are kept, and reactivating the extension brings them back.

### Important Note

> **Warning:**
>
> Deactivating does not reset the licence for the linked domain. To move the extension to a different domain, log in to the client portal, open the product under **Subscriptions**, and reset the licence there.