# How to Deactivate the Sensitive Data Extension

> Deactivate the Sensitive Data extension in WHMCS. The tab is hidden from clients and staff, but saved entries are kept, not deleted.

Source: https://phox.wdes.org/docs/how-to-deactivate-the-sensitive-data-extension/
Last updated: 2026-10-01

![Sensitive Data Logo selection](https://phox.wdes.org/docs/assets/Sensitive-Data-Logo-selection.BN4oVxU0_VjWBl.webp)

### Steps to Deactivate

1. Log in to your WHMCS admin area.
2. Go to **Addons > Phox WHMCS Templates**.
3. Open the **Extensions** tab.
4. Find **Sensitive Data** and click **Manage**.
5. Go to the **Information** Tab
6. Scroll to the bottom of the page and click **Deactivate**.![deactivate sensitive data](https://phox.wdes.org/docs/assets/deactivate-sensitive-data.DUPQ0ByQ_Z2vr2vJ.webp)

### What Happens to Your Data

Deactivating hides the Sensitive Data tab from clients and the panels from staff. Saved entries are **not deleted**. When you activate the extension again, all existing data is available again.

To delete all saved data permanently, use **Information > Danger zone** on the extension page **before** deactivating.

### Important Note

> **Note:**
>
> Deactivating the extension does not reset the licence from the domain it is linked to. To move the extension to a different domain, log in to your client portal, open the product under **Subscriptions**, and reset the licence from there.