# How to Deactivate the Email Template Extension

> Deactivate the Phox Email Template extension in WHMCS, and what happens next: emails return to the WHMCS design and your settings are kept.

Source: https://phox.wdes.org/docs/how-to-deactivate-the-email-template-extension/
Last updated: 2026-10-10

![email template](https://phox.wdes.org/docs/assets/email-template.DYAb8MN2_xhxV8.webp)

## Steps to Deactivate

1. Log in to the WHMCS admin area.
2. Go to **Addons > Phox WHMCS Templates**.
3. Open the **Extensions** tab.
4. Find **Email Template** and click **Manage**.
5. Open the **Information** tab.
6. Scroll to **Danger zone** and click **Deactivate**.

![deactivate email](https://phox.wdes.org/docs/assets/deactivate-email.Bn0EZc2L_9rsSz.webp)

## What Happens to Your Emails

Deactivating removes the Phox template from your emails, and WHMCS sends them with its own email design again.

Predefined messages you applied stay in your WHMCS email templates. Restore the previous messages from the Predefined Messages tab before deactivating if you want the original text back.

Your template choice and settings are kept, and reactivating the extension restores them.

## License

> **Warning:**
>
> Deactivating removes the activation stored by this WHMCS installation. It does not release the license for the linked domain. To use the extension on a different domain, log in to the client portal, open the product under **Subscriptions** and reset the license there.